🧰 Services and Facilities at Amsterdam Schiphol Airport

Schiphol is one of the best-equipped airports in Europe, with medical services, 24/7 pharmacies, workspaces, showers, baby care areas, tax refund services, meeting rooms, and more. Here’s everything you need to know.

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🚑 Medical Assistance and Pharmacies

Clinics are available from 8:30 AM to 4:30 PM in Lounge 2 (public and secure areas). Additionally, there is a 24-hour first aid service.

Pharmacies:

• 💊 Lounge 2 (24h): for prescriptions, travel medications, allergies, etc. Tel: +31 20 648 1450
• 🛍️ Schiphol Plaza (8:00 AM - 8:00 PM): vitamins, hygiene products, toiletries. Tel: +31 20 653 5187

💡 If you arrive outside opening hours, you can arrange for pickup from a locker using an SMS code.

💼 Workspaces and Meeting Rooms

• Free workstations: in departure lounges and Piers C and D, with power outlets and WiFi.
• Spaces Lounge: in the public area of Departures 1, with private offices and a view of the terrace.
• The Office Operators: 14 meeting rooms next to Schiphol Plaza.
• The Base: in Schiphol's business district.

🛎️ Porter Service

24-hour personalized assistance for luggage to/from trains, taxis, or boarding. Also for passengers with reduced mobility. From €15.00

See more

💱 Currency Exchange

GWK Travelex has multiple locations:

• 🔐 Post-security: Lounge 2, Lounge 3, Pier D, GH corridor
• 🧳 Pre-security: Schiphol Plaza, Arrivals 1 and 2

Hours: 6:00 AM to 10:00 PM (varies by location)

🚿 Showers at the Airport

• Free: EF Area, signposted from Lounge 2 and Holland Boulevard. Bring your own towel.
• YOTELAIR: Piers D and E (after security), 2 cabins, €17.50 for 45 min.
• Mercure Hotel: Piers F to H, opposite the KLM Lounge. €22.50 includes towel and toiletries.

🧒 Baby Care Lounge

Located on Holland Boulevard (between Lounges 2 and 3), available from 6:00 AM to 10:00 PM. Accessible only for intercontinental flights.

Includes 7 cabins with beds, bathing, and nursing areas. Free service.

🙋 Meet & Assist

Personalized service with a host who accompanies you from the aircraft door or upon arrival. Includes help with luggage and connections.

More information

📋 Transfer Desk

• 🛫 Issue boarding passes
• ✈️ Rebook flights
• 📄 Assistance for cancellations or missed connections

Located at T2, T3, T4, T5, T6, and T9 depending on the airline. KLM also has self-service kiosks.

💰 Tax Refund

If you live outside the EU and spent more than €50 per store, you can claim a VAT refund before leaving.

• 🏢 Offices of Global Blue and Planet/ Innova Tax Refund
• 📍 Departures 3, from 9:00 AM to 5:00 PM

Tip: Arrive early if you are going to claim your VAT refund. Queues can be long during peak season.