Lost and Found at Amsterdam Schiphol

What to do in case of personal belongings loss whether you are at the airport or not

If you lost something on your flight or your checked baggage is missing, contact your AIRLINE.

If you lost or forgot any belongings within the airport premises, you can visit the Lost and Found offices.

If you are still at the airport

Stop by one of the Lost and Found desks. Someone may have turned in your lost item, ID card, or driving license. You can claim it immediately, or a representative will advise you on what to do next.

Location:

Before security
- Kelderplein, between Arrival Halls 1 and 2 (8:00 am to 8:00 pm)

After security
- Lounge 1, towards Pier B (6:00 am to 8:00 pm)
- Holland Boulevard, between Piers E and F (6:00 am to 8:00 pm)

If you have already left the airport

Want to know if your lost item has been found?

Provide all details in the lost and found form. The more specific features you specify, the faster they can find it. You can also use the Lost & Found service. If you recognize the item, you can claim it directly.

How to collect your belongings or arrange for them to be delivered

Once you receive notification that your item has been found, you can collect it at the Lost and Found counter located between Arrivals Halls 1 and 2 during operating hours. You can also request your property to be delivered by mail.

Found identification documents and driving licenses are collected the next day and handed over to the Royal Netherlands Marechaussee. You can contact them by calling Tel 088 958 1814.

If you have found any lost items

If you found something, you can hand it over to the Lost and Found offices during opening hours. Outside of operating hours, lost items can only be handed in at the Kelderplein headquarters, where there is a special box for depositing items.

If you have further questions, you can call the Lost and Found office on Tel +31 20 333 0333.

See also - Luggage Storage - Baggage wrapping