🔍 Lost and Found at Amsterdam Schiphol Airport

If you have lost any belongings during your time at Schiphol, the airport has an organized system to help you recover them, whether you are still in the terminal or have already departed.

📅 Frequently Asked Questions about Lost and Found

📁 I lost something inside the airport, what do I do?! Go to the lost and found desk or complete the online form.
👋 I'm no longer at Schiphol, can I still make a claim? Yes, you can request to have the recovered item shipped to your address.
⏰ When are the offices open? From 6:00 AM to 8:00 PM in the secure area (post-security) and from 8:00 AM to 8:00 PM in the public area (pre-security).
👤 I lost my ID card or passport. These are handed over to the Dutch security service: Royal Netherlands Marechaussee.
👀 What if I found something? You can hand it in personally or leave it in the secure box outside of opening hours.

✈️ If you are at the airport

Go to a lost and found desk. The staff will check if your item has already been recovered, and you can collect it with a description and proof of identity.

Locations:

Before security control: Kelderplein (between Arrivals 1 and 2) - 8:00 AM to 8:00 PM
After security control: Lounge 1 (towards Pier B) and Holland Boulevard (between Piers E and F) - 6:00 AM to 8:00 PM

🌐 If you have already left Schiphol

📃 Online Inquiry

Complete the lost item form with as much detail as possible. You can also use the Lost & Found platform.

🚚 Collection or Shipping

When your belonging has been found, you can pick it up personally at Kelderplein or request it to be sent by mail.

Official documents: These are handed over to the Royal Netherlands Marechaussee. Call +31 (0)88 958 1814.

🚫 If you found an item

Return it to a lost and found desk. Outside of opening hours, you can leave it in the special box at Kelderplein.

For questions, call +31 20 333 0333.

See also - Left Luggage - Baggage Wrapping