🔍 Lost Property at Amsterdam Schiphol Airport

If you have misplaced any belongings during your time at Schiphol, the airport has an organised system to help you recover them, whether you are still in the terminal or have already departed.

📅 Frequently Asked Questions about Lost Property

📁 I lost something inside the airport, what do I do?! Go to the lost property desk or complete the online form.
👋 I'm no longer at Schiphol, can I still make a claim? Yes, you can request the recovered item to be sent to your home address.
⏰ When are the offices open? From 6:00 AM to 8:00 PM in the secure area and from 8:00 AM to 8:00 PM in the public area.
👤 What if I lost my ID or passport? These are handed over to the Dutch security service: Royal Netherlands Marechaussee.
👀 And what if I found something? You can hand it in personally or leave it in the secure drop box outside opening hours.

✈️ If you are at the airport

Go to a lost property desk. Staff will check whether your item has already been recovered and you will be able to collect it by providing a description and proof of identity.

Locations:

Before security: Kelderplein (between Arrivals 1 and 2) - 8:00 AM to 8:00 PM
After security: Lounge 1 (towards Pier B) and Holland Boulevard (between Piers E and F) - 6:00 AM to 8:00 PM

🌐 If you have already left Schiphol

📃 Online Search

Complete the lost property form with as much detail as possible. You can also use the Lost & Found platform.

🚚 Collection or Delivery

Once your belonging has been found, you can collect it in person at Kelderplein or request delivery by post.

Official documents: These are handed over to the Royal Netherlands Marechaussee. Call +31 (0)88 958 18 14.

🚫 If you found an item

Hand it in at a lost property desk. Outside opening hours, you can leave it in the special drop box at Kelderplein.

If you have any questions, you can call +31 (0)20 333 0333.

See also - Luggage Storage - Luggage Wrapping