Amsterdam airport Lost and Found
What to do in case of loss of personal belongings depending on the place you are. If you are still at the airport or already left it
If you lost something on board your flight or your checked baggage is missing, please CONTACT YOUR AIRLINE. If you lost or forgot any belongings within the airport premises you can go to the Lost and Found office.
If you're still at the airport
Please stop by one of the lost and found desks. Someone may have delivered your lost item, ID card or driver's license. You can claim it immediately, or a representative will advise you on what to do next. Location of Lost and Found Counters:
- Kelderplein, (between arrivals 1 and 2, once you arrive, come down). Opening hours: 8:00 - 20:00
- Lounge 1, behind Starbucks Reserve, near the B-pier. Opening hours: 6:00 - 20:00
- Holland Boulevard (between E and F Piers). Opening hours: 6:00 - 20:00
If you've already left the airport
Want to know if your lost item has been found?
Provides all the details in the lost and found form. The more features you specify, the faster they could find it. You can also use the Lost & Found service. If you recognize the item, you can claim it directly.
How to collect your belongings or have them delivered
If you receive an email to inform you that your item has been found, you can pick it up at the Lost & Found counter between Arrivals 1 and 2 during regular opening hours. The email will also give you the option to have your property delivered by mail. Lost passports, driver's licenses or official identification. The identification and driver's licenses found are collected the next day and delivered to the Royal Netherlands Marechaussee. You can ask in the Customer Contact Center if they have found the documentation. You can call 0800-1814 if you call from the Netherlands. If you call from abroad you can contact them on +31 20 603 80 63.
If you found someone’s lost property
During opening hours you can hand in any found items at your nearest Lost and Found desk. Outside of the Lost and Found desk opening hours lost items can only be handed in at the location Kelderplein. Items can be deposited in a box at that location.
Any other questions you can call the Lost and Found office on +31 20 333 0333.
See also - Left Luggage - Luggage wrapping