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Luggage Storage and Lockers at Schiphol Airport
Whether you have a long layover or want to explore the city without carrying your bags, Schiphol offers secure and accessible luggage storage services. However, choosing between an automated locker and the manual storage counter isn't just a matter of luggage size—it's a strategic decision. Here’s how to choose the most transparent option and avoid potential issues.
Quick Questions about Luggage Storage at Schiphol
- How long can I leave my luggage? Up to 7 days in the automated lockers and up to 30 days at the manual storage service.
- How much does it cost? Automated lockers have a fixed price starting from €8 per 24 hours. Manual storage has variable rates starting from €6 per item.
- Where are they located? Lockers are located after security (airside). The manual storage counter is before security, in the public area (level -1).
- What payment methods are accepted? Both services accept all major credit and debit cards.
- Are they available 24/7? Yes, both the manual storage counter and access to the lockers operate around the clock.
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Critical Point: The Risk of the Manual Luggage Storage Counter
User Experience: This is the main point of conflict. Multiple travelers have reported extremely rude service from the staff at the manual storage counter. The most serious complaints focus on a lack of price transparency: users are given a verbal estimate and, upon collecting their luggage, are charged a much higher amount without a clear justification.
Strategy: Use the automated lockers whenever possible. Their price is fixed, transparent, and you don't have to interact with staff. If your luggage is too large and you must use the manual counter, demand a written receipt or a clear confirmation of the total price before leaving your bags. Do not accept a "we'll see the price at the end" response.
Lockers (Automated Luggage Storage) - The Recommended Option
Ideal for carry-on luggage or backpacks, these lockers are the simplest and most transparent option. They have approximate dimensions of 40 x 40 x 70 cm and can be used for up to 7 consecutive days.
Price: From €8.00 per 24 hours (fixed rate).
Location: They are located after security control, making them perfect for layovers. Look for them on Holland Boulevard and in Lounges 1 and 2, following the "Baggage Lockers" signs.
24-Hour Luggage Storage (Manual Counter)
This service allows you to store large suitcases, carry-on bags, coats, and bulky items for up to 30 days. It is your only option if your luggage does not fit in a locker.
Location: Level -1 (basement), in the public area between Arrivals 1 and 2. Follow the signs for "Baggage Storage". It is available 24/7.
Rates (per 24 hours):
- Carry-on luggage: €6.00 per item
- Large suitcases: between €9.00 and €12.00
- Accessories (coats, etc.): €2.50
User Experience: Remember the warning above. Although the official rates are clear, the reported problems relate to unexpected additional charges. Proceed with caution.
See also: Lost Property – Luggage Wrapping